Preamble

We take the protection of your personal data very seriously. This Privacy Policy informs you about the nature, scope, and purpose of the processing of personal data (hereinafter referred to as data) within our website and its associated websites, functions, and content, as well as external online presences on social networks (hereinafter collectively referred to as the website). EDELWIIS Holzmöbel GmbH, located at Forchstrasse 127, 8032 Zurich, processes information and personal data about you. Generally, this information processing by EDELWIIS Holzmöbel GmbH takes place within the scope of existing or prospective business relationships and memberships, including the use of the website. EDELWIIS Holzmöbel GmbH strives for the best possible protection of your personal data. The controller in the sense of Art. 5 of the Federal Act on Data Protection (hereinafter “FADP”) is: EDELWIIS Holzmöbel GmbH, Forchstrasse 127, 8032 Zurich. This Privacy Policy (hereinafter “Policy”) describes the processing of personal data in connection with the provision of services by EDELWIIS Holzmöbel GmbH and its online presence. The basis of this Privacy Policy is the Data Protection Act (FADP), the Data Protection Ordinance (DPO), and the relevant special statutory regulations. EDELWIIS Holzmöbel GmbH reserves the right to adapt the Policy as needed. Changes will be published on https://edelwiis.ch under the ‘Privacy Policy’ section; you will not be informed separately. This Privacy Policy was last updated on October 21, 2025.

Scope of Personal Data Processing

a) Personal Data
Personal data refers to all information relating to an identified or identifiable natural person. This includes, for example, name, address, email address, telephone number, date of birth, age, gender. Particularly sensitive personal data, such as health data, is also included. EDELWIIS Holzmöbel GmbH collects, processes, and uses your personal data exclusively in accordance with the provisions of the FADP and DPO. Only such personal data is collected that is necessary for the performance and processing of our services / that we have received from customers or business partners within the scope of our business relationship / that is required for the operation of our websites or has been voluntarily provided by you. Types of data processed:

• Inventory data (e.g., names, addresses)
• Contact data (e.g., email, phone numbers)
• Content data (e.g., text entries, photographs, videos)
• Usage data (e.g., visited websites, interest in content, access times)
• Meta/communication data (e.g., device information, IP addresses)

b) Processing of Personal Data
EDELWIIS Holzmöbel GmbH is subject to professional confidentiality and secrecy obligations derived from data protection law, contract law, or professional secrecy. When processing personal data, EDELWIIS Holzmöbel GmbH is bound by these obligations. The processing of our users’ personal data is limited to those data necessary for providing a functional website as well as our content and services. Only such personal data is collected that is actually necessary for the performance and processing of our tasks and services or that you have voluntarily provided to us. We primarily use the personal data we collect to conclude and process our contracts with our partners. Furthermore, we also process personal data from you and other individuals for the following purposes:

• Offering and further developing our offers and services.
• Communication with third parties and processing their inquiries (e.g., IT service providers, payment service providers, consulting firms, etc.)
• Advertising and marketing (including the organization of events)
• for internal administrative purposes (e.g., ensuring system stability and operational security)

Your Rights (Data Subject Rights)

a) Right of Access
You have the right to request information about your personal data processed by us. In particular, you can request information about the processing purposes, retention period, and origin of the personal data. A request for information must be submitted in writing to the controller, along with proof of identity. Upon receipt of your request for information, you will be informed within the statutory period of 30 days whether your request can be granted. Access to information may be refused, restricted, or postponed if required by law or due to an overriding interest of a third party or the company concerned.

b) Right to Data Portability
You have the right to request the controller to provide your personal data in a common electronic format if

• the controller processes the data automatically and
• the data is processed with the consent of the data subject or in direct connection with the conclusion or processing of a contract between the controller and the data subject.

c) Right to Rectification
You have the right to request the rectification of inaccurate personal data, unless:

• a legal provision prohibits the change;
• the personal data is processed for archiving purposes in the public interest

Actions for the protection of personality are governed by Articles 28, 28a, and 28g–28l of the Civil Code. The plaintiff may, in particular, demand that:

• a specific data processing operation be prohibited;
• a specific disclosure of personal data to third parties be prohibited;
• personal data be deleted or destroyed.

If neither the accuracy nor the inaccuracy of the personal data in question can be determined, the plaintiff may demand that a note of dispute be affixed. The plaintiff may also demand that the rectification, deletion, or destruction, the prohibition of processing or disclosure to third parties, the note of dispute, or the judgment be communicated or published to third parties.

Collection of General Data and Information

Each time our website is accessed, our system automatically collects data and information from the computer system of the accessing device. The following data is collected:

• Information about browser type and version used
• Operating system used
• Referrer URL (the previously visited website)
• Hostname of the accessing computer (IP address)
• Date and time of the server request
• Amount of data transferred
• Notification of successful retrieval

The data is stored only for as long as necessary to achieve the purpose of its collection. Storage takes place for data security reasons, to ensure the stability and operational security of our system. The data is used internally for forensic investigations in the event of hacking attacks or for other security-relevant analyses. This guarantees the security of your data on our systems and ensures that countermeasures are quickly taken to protect your data in suspicious cases. This data is not merged with other data.

Data Security

We implement appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction, or unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.

Cookies

We use cookies on our website to obtain information about the use of our website and to make our offering user-friendly. Cookies are small files that your browser automatically creates and stores on your end device (laptop, tablet, smartphone, etc.) when you visit our site. The cookies remain stored until you delete them. This allows us to recognize your browser on your next visit. If you do not wish this, you can configure your browser to inform you about the setting of cookies and allow them on a case-by-case basis. However, we point out that deactivation will prevent you from using all functions of our website. When using the website https://edelwiis.ch, access data (e.g., log files, IP address, date and time of access, name of the accessed file, access status, top-level domain, web browser used, operating system used) is stored. EDELWIIS Holzmöbel GmbH uses this data for statistical purposes as well as for technical evaluations, for optimizing the server infrastructure, for determining access frequencies, and finally, to draw conclusions for improving user-friendliness and functionalities. General information on revocation and objection (Opt-Out): You have the option at any time to revoke a given consent or to object to the processing of your data by cookie technologies (collectively referred to as “Opt-Out”). You can declare your objection initially via your browser settings, e.g., by deactivating the use of cookies (although this may also restrict the functionality of our online offering).

Integration of Third-Party Software, Scripts, and Frameworks

We integrate software into our online offering that we retrieve from the servers of other providers. In doing so, the respective providers collect the IP address of the users and can process it for the purpose of transmitting the software to the users’ browser, as well as for security purposes, and for evaluating and optimizing their offering.

• Types of data processed: Usage data (e.g., visited websites, interest in content, access times), meta/communication data (e.g., device information, IP addresses), contact data (e.g., email, phone numbers), content data (e.g., text entries, photographs, videos).
• Data subjects: Users (e.g., website visitors, users of online services), communication partners.
• Purposes of processing: User-friendliness, contact inquiries and communication, direct marketing (e.g., via email or postal mail), tracking (e.g., interest/behavior-based profiling, use of cookies), interest-based and behavioral marketing, profiling (creation of user profiles), contractual services and service.

The following providers are integrated into our website:

• Google Maps/Analytics/Youtube – For more information on Google’s Privacy Policy

Use of Contact Data

The use of contact data published within the scope of the imprint obligation for sending unsolicited advertising and informational materials is hereby objected to. We expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, for example, via spam emails.

Hosting and Email Dispatch

The hosting services we use serve to provide the following services: infrastructure and platform services, computing capacity, storage space and database services, email dispatch, security services, and technical maintenance services that we use for the purpose of operating this website.

Disclosure of Personal Data Abroad

Personal data collected within the scope of EDELWIIS Holzmöbel GmbH’s activities is generally not disclosed to third parties. However, for the fulfillment of business orders, it is possible that your data may be forwarded to third parties due to technical processing necessities or legal regulations. Your data will be forwarded in accordance with the provisions of the FADP. Furthermore, we inform you that EDELWIIS Holzmöbel GmbH may obtain information about you from third parties within the scope of its business activities and to fulfill legal obligations. EDELWIIS Holzmöbel GmbH only transfers your personal data to countries for which the Federal Council certifies an adequate level of data protection. If EDELWIIS Holzmöbel GmbH transfers your personal data to countries that do not have a certified adequate level of data protection, EDELWIIS Holzmöbel GmbH implements measures to ensure the protection of your data by contracting with recipients in these states under standard contractual clauses.

Protection of Personal Data

EDELWIIS Holzmöbel GmbH takes appropriate technical and organizational measures regarding both data processing and data storage, as well as its online presence, to protect all data against loss, unauthorized access, or misuse. Regardless of the measures taken to protect data, you must be aware that data transmission via the internet – this applies to both websites and email services – occurs in an uncontrolled and cross-border manner. Even if the sender and recipient are in the same country, cross-border data transmission may occur. EDELWIIS Holzmöbel GmbH therefore cannot guarantee the confidential treatment of data transmitted via the internet. If you disclose personal data via the internet, you must be aware that third parties may access this information, read, alter, falsify, monitor, destroy, or misuse the data. Data transmission may also be delayed. Furthermore, data may be lost during transmission. Moreover, third parties could draw conclusions about existing business relationships. Therefore, EDELWIIS Holzmöbel GmbH cannot assume responsibility for the security of your data during transmission via the internet and disclaims all liability for direct and indirect damages.

Retention of Personal Data

The systems of EDELWIIS Holzmöbel GmbH required for data processing are located in Switzerland. The data transmitted by you will be stored for as long as operationally necessary or legally required.

File Downloads

We do not require any personal information from you to download files from our website.

Contact

When contacting us via email or other electronic message via the contact form on https://edelwiis.ch, your information will only be stored for processing the inquiry and any related further questions, and will only be used within the scope of the inquiry. It will neither be evaluated otherwise nor linked with other data. For questions regarding data protection and data processing, please contact us in writing at:
EDELWIIS Holzmöbel GmbH
Forchstrasse 127
8032 Zurich
edelwiis.ch
info@edelwiis.ch